Refund policy

Club Fittings

  • All fittings are paid in full at the time of booking. After you book, you’ll receive two emails: an order confirmation, and a booking confirmation with your appointment details and a link to manage your booking.
  • You can cancel for a full refund up to 48 hours before your appointment. Within 48 hours of your appointment, bookings are non-refundable, but you can still reschedule to another available time anytime using the link in your booking confirmation email. Missed appointments are non-refundable.
  • If we need to reschedule due to weather, equipment issues, or an emergency on our end, we’ll contact you to find a new time or issue a full refund.

Club Building

  • Every build is custom made to your specifications. Once components have been ordered or work has begun, builds cannot be cancelled or refunded. If there’s an issue with workmanship, contact us and we’ll make it right.

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